Nyali Hospitality Group
Cloud POS and M-Pesa across a Mombasa hospitality group
Table turnover improved 31%, stock is unified across outlets, and every payment method reconciles automatically overnight.
Challenge
Restaurants and the boutique hotel used separate cash registers. Kitchen tickets were handwritten, stock counts happened weekly, and tourists expected M-Pesa and card payments at every outlet.
Solution
Altify rolled out cloud POS with kitchen display, unified inventory across outlets, and LeefiPay for M-Pesa and card payments — all syncing to a single back-office dashboard.
Impact
Table turnover improved 31%, stock is unified across outlets, and every payment method reconciles automatically overnight.
+31%
Table turnover
5
Outlets connected
3 unified
Payment methods
The situation
Nyali Hospitality Group operates beachfront restaurants and a boutique hotel along Kenya's coast. Peak season meant long queues at the till, kitchen miscommunication, and stock surprises when one outlet ran out of ingredients another had in surplus.
Our approach
We deployed tablet-based cloud POS at each outlet with a shared menu and inventory pool. Kitchen display screens replaced handwritten tickets. LeefiPay handles M-Pesa STK Push and card payments with automatic end-of-day reconciliation.
What changed
Servers spend less time at the till and more time with guests. The GM sees live sales across all outlets from a phone — even when travelling between Mombasa and Nairobi.
"Peak season used to break us. This year we handled record nights without adding tills or hiring extra reconciliation staff." — General Manager, Nyali Hospitality Group